Shipping policy

Shipping Policy

Thank you for shopping at LoomBou. We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below for important details regarding the processing and delivery of your purchases.

Shipping Method

LoomBou offers a single, reliable shipping option for all orders: Standard Shipping. This method is available for all products, including T-Shirts & Tops, Shorts, and Skirts.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods. You will receive a confirmation email at the address provided during checkout once your order has been shipped.

Delivery Time

Standard Shipping typically delivers within 5–10 business days after processing, depending on your location. Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or adverse weather conditions.

Shipping Costs

Shipping fees are calculated based on the total weight and destination of your order. There are no free shipping promotions available at this time. The exact shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier’s website. Please note that LoomBou does not provide a user center for order management.

International Shipping

LoomBou ships internationally using Standard Shipping. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Please check your local customs regulations before placing an order.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. LoomBou is not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address after placing an order, please contact us immediately at [email protected].

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a suitable solution.

Contact Us

For any questions or concerns regarding your shipment, please reach out to our support team via email at [email protected]. We aim to respond within 24–48 hours.